Auto Check-in (Admin)

This article explains how to set up auto check-in for mobile users at your site

Stacey Avery avatar
Written by Stacey Avery
Updated over a week ago

Sine's auto check-in feature allows your visitors to automatically check-in to your site using the Sine Pro mobile app. Auto check-in is available on all Sine plans.
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To get started, select click Sites in the side nav. Select the Site you'd like to activate mobile check-in for and click on Settings

Then select Passes and scroll down to Mobile Check-in Requirements.

To enable auto check-in, toggle Permitted Automatic Check-in to on. Ensure Mobile check-in Enabled is toggled on too, as this is a global setting and will override other settings below it.

You can then configure the auto check-in capability for each visitor type set up at your site. The options are outlined below:

Unavailable

Auto check-in is not available for this visitor type. Returning visitors of this visitor type won't see the option to enable auto check-in within their Sine Pro app preferences.

Defaults to On

Returning mobile app visitors for this visitor type will automatically be opted-in to Auto check-in however, they may disable this feature from within their Sine Pro app site preferences.ย 

Defaults to Off

Returning mobile app visitors will not automatically be opted-in to Auto check-in however, they may enable this feature from within their Sine Pro app site preferences, if they wish to use it.

Once configured, scroll down and SAVE your configuration

Further Configuration Required
Certain site settings/requirements may impact auto check-in functionality. Namely:

  • Hosts must not be required for the specific visitor type(s) using auto check-in

  • Check-in approval must not be required for the specific visitor type(s) using auto check-in

  • Check-in forms must not be required for the specific visitor type(s) using auto check-in

For further assistance with auto check-out, please contact your support team via the chat icon.

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