Step 1: Connecting the Brother Printer to a Cellular-based iPad Hot-Spot

Installation Steps:

1. Go to the Brother Printer Support & Downloads page and search for your Brother Printer model number. Alternatively, click on one of the printer models listed below:

2. Choose your Operating System from the list provided. If you are unsure, please contact your network administrator. Click the Search button once you have selected your Operating System.

3. From the list of downloads, under the Drivers section, select Printer Driver.

 4. Read the notes and EULA for the Printer Driver Setup. If you agree to the notes, click on the Agree to EULA and Download button.

5. The printer driver will download and once it has completed, open the file. For QL-810W or QL-820NWB users, please skip to Step 9. For QL-720NW users, please continue to Step 6.

6. For QL-720NW users, click the Unzip button. The installer will extract the folder to the location specified. Once the “Files extracted successfully” prompt appears, clicks OK

7. Open the folder containing the extracted files (most likely your Downloads folder). Open the folder with the same name as the text in the title bar of the WinZip window.

The above is the title bar text and the below is the folder name

8. Open this folder and run the D_SETUP.exe file.

9. Click Next to continue with the InstallShield Wizard. Note: Depending on which printer you are using, it may be necessary to select your printer model. Please ensure you select the correct model number.

10. Choose Wireless Network Connection and click Next.

11. Make sure Brother Peer-to-Peer Network Printer is selected. Click Next to continue. 

12. If Anti-virus/Firewall is detected, make sure Change the Firewall port settings option is selected. Click Next to continue. \

13. You will need to locate the USB cable which came with your Brother printer to proceed – contact your IT administrator if you don’t have one. Select Yes, I have a USB cable when you have it ready. Click Next to continue.

14. Touch Settings on your cellular-based iPad.

15. Select Mobile Data from the list of options. Make sure Mobile Data is Enabled and then touch Personal Hotspot.

16. Turn Personal Hotspot On.

17. Make sure your Brother printer is switched on, and connect it to your PC using the USB cable.

18. The wizard will proceed immediately to the next screen, where it will search for wireless networks which are in range of the Brother Printer.

19. To confirm the installation, tick the “Checked and confirmed” box once ready, then click Next to continue.

20. The wizard will attempt to detect the wireless settings your PC is configured to. Select No and click Next to continue, as we are connecting the Brother printer to a different network. If this screen doesn’t appear, skip this step.

21. Providing your iPad Hotspot is enabled and and the iPad is open to the Hotspot screen, the list of available wireless networks will include “iPad” (or whatever name the iPad has been assigned). Select the “iPad” wireless network and click Next.

22. The Personal Hotspot screen contains the WiFi password of the iPad network. Use this password in the InstallShield Wizard.

Enter the WiFi Password in the Network Key field of the wizard and select Next.

23. Confirm that the settings are correct and select Next.

24. Wait for the “Submitting Settings” screen to disappear.

25. Once this is complete, the iPad’s notification bar should change to read “Personal Hotspot: 1 Connection”. If not, you may have selected the incorrect network or incorrectly entered the password.

26. Disconnect the USB cable from the printer and your PC.

27. Click Cancel – the Brother printer is now connected to the iPad’s Personal Hotspot.

28. You will get an exit warning message – select Yes to continue.

Your Brother printer will now be connected to your cellular-based iPad Hot-Spot network.

Step 2: Connecting the Brother Badge Printer to the SinePoint Pro app

The SinePoint Pro app for the iPad can be set to automatically print labels once a guest completes their check-in. This article outlines the steps to connect your printer to the iPad.

Note: If your printer and iPad are not connected to the same network, please follow the Connecting your Brother Printer to a Wireless Network guide. Alternatively, if you are using a Cellular-based iPad with Hot-Spot enabled, please ensure you have connected your printer to the iPad Hot-Spot network (follow the Connecting the Brother Printer to a Cellular-based iPad Hot-Spot guide if you are unsure)

Connecting via Nearby Printer List

  1. Press the Cog button in the bottom-right corner of the iPad and enter your password that you use to log into the SineWeb Dashboard.

2. Touch Printing from the side-bar

3. If the Brother Printer is connected to the same wireless network as the iPad, it will display in the Nearby Printers list.

4. Touch your desired printer to connect to it.

5. Once connected, touch the Done button to return to main screen of the SinePoint Pro app.

Connecting via IP

  1. Press the Cog button in the bottom-right corner of the iPad and enter your password that you use to log into the SineWeb Dashboard.

2. Touch Printing from the side-bar.

3. Touch the Add via IP button.

4. The Add Printer Modal will appear.

5. Touch the first field and select the correct printer model from the list.

6. Touch the IP Address field and enter the IP Address of the printer.

To find the IP Address, please follow the What’s my Brother Printer’s IP Address guide.

7. Touch the Add button.

8. Your Brother Printer will now be connected to your iPad.

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