Receiving an Email from your Team Administrator

As a Collaborator, you’ll be added to the Team in Sine Pro by your Team Administrator. When they do this, an Email will be sent to your Inbox (check your junk mail if you cannot see it), asking you to sign up for a Sine Pro account. (The actual text of the email will vary per role and site)

Click Set your password. You’ll be directed to the Sign Up page for a free Host Account. 

Add your details where applicable and click Get Started with Sine. You’ll be directed to your Profile page on the new Dashboard.

Verifying your Profile

Verifying your profile consists of three main steps. Verifying your Email address, verifying your Mobile Number and adding a Profile photo.

Uploading a Profile Photo

To add a Profile picture:

  1. Navigate to the Profile page

2. Scroll down the page and click Upload Photo. This will take you to the Edit your profile page.

Alternatively, you can click the pencil icon at the start of the Profile page to access the Edit your profile page.

3. Once on the Edit your profile page, select Upload a profile photo

4. Add your profile picture either by dropping the image in the Upload Image field or by clicking the field and selecting the file manually.

5. Crop the image you have selected if you wish and click Upload

6. Scroll down to the bottom of the page and click Save Profile

7. Your profile picture should now be set

Verifying your Mobile Number

To verify your mobile number:

1. Ensure you have a valid mobile number entered in your profile and have navigated to the Profile page. 

2. Once on the Profile page, click the Verify Now button, under the Mobile icon

3. Now click the Request Code button.

4. A 5 digit code will be sent to the mobile number. Enter this code into the field and click Verify.

5. Your mobile should now be verified

Verifying your Email Address

To verify your email address:

1. Ensure you have a valid email address entered in your profile and have navigated to the Profile page.

2. Once on the Profile page, click the Verify Now button, under the Email icon

3. The icon should change to the one shown below. If you do not receive an email, be sure to click the Send Again button

4. An email with the heading “Please verify your email” will be sent to the email address entered in your Profile page. Select the Click Here button inside the email

5. Your email should now be verified

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